Larry H. Miller Toyota Peoria

2021 Toyota Avalon Recall

Toyota Avalon Recall service at Larry H. Miller Toyota Peoria in Peoria, AZ

Frequently asked questions

Recall Summary

1 recalls found Ā· All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 20V734000 Ā· 161 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, Occupant Crash

Consequence

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Corrective Action

Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall is expected to begin January 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Toyota Avalon?
  • NHTSA has issued one recall for the 2021 Toyota Avalon, affecting the Air Bag component.
  • The recall concerns steering-column breakaway pins that may have been damaged during production and could affect driver's air bag performance in a crash.
  • Toyota's remedy is replacement of the steering column at no charge through an authorized dealer.
How do I check if my 2021 Toyota Avalon has an open recall?
  • You can check your 2021 Toyota Avalon by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • A VIN check helps confirm whether the recall remains open for your specific vehicle.
  • If a remedy is needed, schedule an appointment with our service team.
How much does a 2021 Toyota Avalon recall repair cost?
  • A 2021 Toyota Avalon recall repair costs nothing when performed by an authorized dealer as the manufacturer's remedy.
  • Toyota specifies replacement of the steering column for this recall.
  • Our team can verify eligibility with the VIN before completing the repair.
Can an independent shop fix a 2021 Toyota Avalon recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An authorized Toyota dealer has access to the manufacturer procedure, diagnostic tools, and OEM parts needed for the recall repair.
  • Contact Larry H. Miller Toyota Peoria to arrange the VIN check and repair.
Does an open recall affect the trade-in value of the 2021 Toyota Avalon?
  • Buyers and dealers check recall status, so an open recall may affect a 2021 Toyota Avalon's trade-in evaluation; visit our trade-in page to get started.
  • Completing the manufacturer remedy gives you documentation to discuss during the vehicle evaluation.
  • Our team can help you understand the next step after checking the VIN.

Recall Service & Dealership Highlights